Job Description

At Epworth, technology plays a critical role in delivering safe, efficient and exceptional patient care.

We're looking for a Technology Support Specialist to become the on-site technology leader on each of our sites. This isn't a traditional desktop support role. You'll be a visible and trusted presence across the hospital, ensuring doctors, clinicians and staff have the technology they need to deliver outstanding care every day.

You'll build solid relationships with medical specialists, clinical teams and hospital leaders, proactively identifying issues before they become problems and ensuring critical systems are ready when they matter most.

The purpose of this position is for full operational accountability for the technology environment, ensuring that all technology services operate reliably, efficiently, and in alignment with organisational standards. The role provides visible, on‑site support, maintaining a consistent presence to drive service excellence, operational readiness, and rapid response to emerging issues.





A core focus of the role is to deliver exceptional, high‑touch support to doctors, ensuring technology is always ready for surgeries, consultations, and clinical workflows. By anticipating needs, resolving issues quickly, and maintaining strong relationships with VMOs, JMOs, and medical students, the position directly contributes to safe, efficient patient care and zero avoidable clinical disruption.

The role also champions a customer‑centred service culture, ensuring all staff receive timely, professional support and that onboarding experiences for new employees and doctors are seamless and fully prepared. Through strong collaboration with ICT teams, clinical leaders, and internal stakeholders, the position strengthens trust, improves communication, and supports the smooth delivery of technology changes, deployments, and site‑specific improvements.

Position Description Inherent Requirements

📌 Technology Support Specialist - Onsite ( Geelong)
🏢 Epworth
📍 Geelong