Job Description

- Own the product strategy, roadmap and prioritisation for Lendi Group’s internal agentic products and shared customer communications capabilities, aligning investment with customer, broker and business outcomes.
- Lead the development, adoption and optimisation of Broker GPT, Pricing Agent, Valuation Agent, Deal Ready Agent and emerging internal agents.
- Identify high-value opportunities to apply AI and automation across broker and operational workflows, using discovery and evidence to determine when agentic, deterministic or operational solutions are the best path to value.
- Define MVPs, pilots, rollout plans and success measures for agentic products, ensuring experiences are scalable, accurate, trusted and compliant by design.
- Shape the enabling product strategy and roadmap for customer communications across agentic chat, SMS, voice, outbound dialler, WhatsApp and emerging messaging technologies.
- Partner with Product Managers across Lendi Group to understand domain and channel needs, establish reusable communications capabilities and enable coherent customer experiences without duplicating ownership.




- Own the roadmap, governance, adoption and performance of Lendi Group’s established WhatsApp integration, while contributing product expertise to commercial and vendor discussions.
- Lead a cross-functional squad across Product, Design, Engineering, Data and QA, setting clear priorities and maintaining disciplined discovery, delivery and release planning.
- Align senior stakeholders across Product, Engineering, AI, Legal, Compliance, Operations and go-to-market teams, and represent the portfolio in governance forums with transparent communication of priorities, performance, dependencies and risks.
- Establish and monitor measures across broker productivity, agent quality and trust, product adoption, customer contactability and engagement, using evidence to prioritise and continuously improve the portfolio.
- Manage and coach a Product Manager, strengthening product practice, prioritisation, commercial judgement and customer-centric thinking.

📌 Senior Product Manager, Agentic Products (Sydney)
🏢 Lendi Group
📍 Sydney