Job Description

Lead strategic client partnerships. Drive growth. Shape transformational outcomes.

We are seeking an experienced Client Service Associate Director to lead the growth, commercial performance and executive engagement of one or more strategic client accounts.

As the senior account leader, you will act as a trusted advisor to executive stakeholders, developing long-term account strategies that deliver measurable business outcomes for clients while driving sustainable revenue growth and profitability for NCS.

In this role, you will:

- Own and execute strategic account growth plans aligned to client priorities and transformation agendas.
- Build and strengthen trusted relationships with C-suite and senior business leaders.
- Identify,



shape and lead strategic opportunities across multiple service lines.
- Drive complex pursuits, commercial negotiations and executive-level engagements.
- Partner with consulting, engineering, delivery and managed services teams to deliver exceptional client outcomes.
- Maintain oversight of account performance, client satisfaction and commercial success.
- Mentor and influence cross-functional teams while championing account management excellence.

This is an chance to work with some of NCS Australia's most strategic clients, influence major transformation initiatives and play a pivotal role in our continued growth

📌 Client Service Associate Director (Canberra)
🏢 NCS Australia
📍 Canberra