A little about Local

Local is a Melbourne-born BTR business focused on creating and managing communities built entirely for renters. We believe in using our homes to create stronger communities, making renting more secure, sustainable and connected for Australians. Now one of Australia’s largest BTR platforms, Local has a completed portfolio valued at over $2.46B, with 3,246 apartments across six neighbourhoods along the eastern seaboard. It’s also important to us to provide homes for people who, through no fault of their own, don’t have suitable places to live. That’s why at least 10% of each of our projects is committed to supplying homes for social, affordable and specialist disability accommodation. Our people are our greatest assets. We have a team made up of diverse skills and perspectives united by a shared goal: creating communities that people truly love being part of. If that sounds like something you’d like to be part of, read on!

A little about the opportunity We’re on the hunt for a people-focused all-rounder to join our Leasing and Resident teams at Smith Collective, our vibrant community of 1,254 apartments in Southport. As our Leasing Associate, you’ll be right at the heart of the resident journey — welcoming prospective residents and showing them around, helping people settle into their new homes, supporting everyday property management tasks and making sure every resident feels looked after. It’s the perfect role for someone who loves working with people, thrives on variety and enjoys a fast pace — whatever your background, whether it’s property, hospitality, retail, customer service or sales, we’ll give you the tools, training and support to succeed.

What you’ll bring

· You’re a people person: You genuinely enjoy meeting new people and building real connections with residents and visitors.

· You’re motivated by goals: You get a kick out of turning an enquiry into a happy, settled resident.





· You’re organised: You can juggle a busy, varied day without dropping the ball.

· You communicate with confidence: Face-to-face, on the phone or in writing, you put people at ease.

· You care about excellent service: You take pride in going the extra mile for the people you’re helping.

· You’re adaptable: You’re happy to jump in wherever the team needs a hand.

· You’re a team player: You bring energy and positivity to everyone around you.

· Your experience could come from anywhere: Backgrounds in leasing, property management, hospitality, retail or customer service are all highly regarded.

· You’re licensed (or working on it): A QLD Real Estate Salesperson Registration Certificate is required, or a willingness to obtain one within an agreed timeframe.

What you’ll be doing

Leasing

· Manage prospective resident enquiries and follow-up activity.

· Conduct apartment inspections and community tours.

· Support applications, tenant screening and lease preparation.

· Manage property advertising and online listings.

· Assist with lease renewals and lease expiry administration.

· Keep leasing records and systems accurate and up to date.

Resident support

· Respond to resident enquiries across phone, email and resident platforms.

· Coordinate maintenance requests between residents and contractors.

· Assist with inspections, reports and property management administration.

· Support move-in and move-out appointments.

· Assist with tenancy and compliance documentation.

Creating great experiences

· Deliver a warm,



welcoming experience for residents, visitors and contractors.

· Support resident events and community engagement initiatives.

· Promote services and partnerships that enhance resident living.

· Help maintain a welcoming, professional and safe community environment.

Why join Local Residential? For us, this is more than just a job; it’s something we genuinely care about. What we’re building takes curiosity, energy and a willingness to challenge the norm. We’ve created a culture where people are encouraged to speak up, think differently and keep pushing for better because “that’ll do” isn’t really our thing. We’re not all work and no play, though. We love rewarding our people for the work that they do, and we’re big believers in having FUN.

Here’s a little about our perks:

· We’re big on growth, from courses and conferences to leadership development; we’ll support you to learn, develop and thrive.

· We also know the importance of switching off, with 7 additional Fridays off throughout the year to switch off and focus on themselves, their loved ones and their wellbeing and additional time to give back through community impact days.

· From day one merch to “sips and chips,” team lunches and regular social events, we make sure there’s plenty of fun along the way.

· Our EAP is available to all team members and their immediate family, providing confidential support whenever it’s needed. Whether it’s personal, professional or somewhere in between, we’ve got you covered

We’re committed to a workplace that values diversity, equity, and inclusion. Different perspectives make us stronger, more creative, and help us keep challenging the way renting and living are done. If you’ve got the skills, curiosity and drive to learn, even if you don’t tick every box, we still encourage you to get in touch.

📌 Leasing and Resident Associate (Southport)
🏢 LOCAL: RESIDENTIAL
📍 Southport