About Us:
We are an established electrical contracting business looking for an organised, system-savvy Trade Administrator to help clean up our current workflows, structure our database, and manage day-to-day office operations.
The Role:
We are seeking a part-time, highly organised Experienced Administration Officer with advanced, hands-on knowledge of ServiceM8.
In this role, you will be the backbone of our daily operations. You will act as the vital link between our clients, our field technicians and our management team.
Key Responsibilities:
- ServiceM8 Management:
Complete end to end management of the ServiceM8 platform, including creating job cards, dispatching field staff, monitoring job statuses, and tracking checklists. Build, document and implement clear SOPs for all business operations. Create, update and manage digital JSEAs and safety checklists.
Optimise daily schedules for field technicians and process invoicing/partial and progress payments directly through ServiceM8 and our accounting software.
- General Administration:
Maintain accurate client records, contact current and past clients and provide general office support to the management team.
Skills & Experience Required:
- Proven trade or service based administration experience.
- Proficiency with ServiceM8 (mandatory).
- Proven experience writing SOPs and managing digital safety forms.
- Solid organisational skills and sharp attention to detail.