Reference number: 2869

Job title: Customer Service Officer - Home Nursing Services

Employment type: Permanent Part - Time

Hours per fortnight: 40

Classification: Grade 1A or Grade 1, Levels 1 - 5 (HS1; HS14 - HS17)

Location: Community Health

Closing date: 22/09/2026

For a confidential conversation please contact: Christina Campbell on [email protected]

About the department:

The Home Nursing Service provide high-quality care, as a health care provider we engage in meaningful and active partnerships with individuals, ensuring their perspective shape organisational priorities and drive continuous improvement. This collaborative approach fosters trust, respects individual experiences, and ensures that services are responsive, inclusive, person-centred, and aligned with the needs and preferences of those receiving care.

About the role:





The Customer Service Officer performs a wide range of clerical and administrative support tasks to assist in the functioning of an efficient and effective department. The role has a functional responsibility to the Manager of Home Nursing Services. The Customer Service Officer is responsible for the provision of clerical duties including, reception, data collation and maintenance, secretarial and administrative support to the Manager of Home Nursing Service, and Home Nursing Services’ programs and specialties.

The Customer Service Officer goal is to promote and maintain valuable customer relations with all consumers, visitors and other GV Health employees. This position amongst others is responsible for promoting GV Health as an excellent regional health service provider.

How to Apply:

For full details about this role, including the position description, requirements and application process, click "apply now" to be redirected to our vacancy page.

📌 Customer Serivce Officer - Home Nursing Services (Shepparton)
🏢 Goulburn Valley Health
📍 Shepparton