Looking for a role where the customers come to you, your earning potential is uncapped, and you can work from home once you're up to speed?

Enjoy paid training, strong leader support, uncapped commission, monthly rewards & recognition, team engagement activities and a fun, energetic culture that makes coming to work enjoyable!

Join a well-established national business as a Full-Time Inbound Customer Consultant in Padstow, building rapport with customers and converting inbound calls into confirmed bookings.

If you’re from customer service, retail, hospitality, contact centre or sales, this is your chance to secure stability, robust earning potential and genuine career growth.

What's on offer

- $66,378 base salary ($34.04ph) + uncapped commission + penalties + super
- 4 weeks of full-time paid training
- Hybrid flexibility with up to 3 days WFH once fully competent in the role
- Rotating roster between 10:00am - 10:00pm or 8pm - 8pm
- Penalty rates apply to evening and weekend shifts
- Rosters published in advance to support work/life balance
- Ongoing training, coaching, and development
- Clear career progression within a national business
- Incentives and recognition programs
- Free onsite parking in Padstow
- All-day free breakfast available onsite
- Employee Assistance Program and wellbeing initiatives
- Supportive, team-oriented culture

What you'll be doing





- Handling a high volume of inbound customer enquiries
- Booking appointments and providing tailored solutions
- Identifying opportunities to upsell additional products and services, with full training and support
- Delivering a positive, professional customer experience
- Working towards individual and team performance targets
- Navigating multiple systems in a fast-paced contact centre environment

About you

You may have experience in customer service, retail, hospitality, contact centre, or sales. You'll be someone who:

- Communicates clearly and builds rapport quickly
- Listens well and identifies customer needs
- Feels confident recommending additional products or services where appropriate
- Enjoys working in a fast-paced, high-volume environment
- Learns new systems and processes quickly
- Brings a positive, team-focused attitude

Previous contact centre experience is highly regarded, but not essential - full training is provided.

Apply now

If you're looking for a stable full-time role with strong earning potential, hybrid flexibility, and genuine career growth, apply now.

Interviews are commencing immediately!

Please note: Applicants must have unrestricted, permanent working rights in Australia to be considered for this position.

📌 Inbound Customer Consultant (Padstow)
🏢 Tenacity CX
📍 Padstow