07 Sep
|
Accenture Australia
|
Ballarat East
07 Sep
Accenture Australia
Ballarat East
Accenture Australia is seeking a Service Request Analyst in Ballarat to lead ITIL-aligned service requests and catalogue management. You will audit items, drive CSI, and optimize the service catalogue to improve usability and reduce complexity.
You will collaborate with service owners and technical teams, define models and workflows, and develop dashboards to monitor trends and performance. A focus on transparent communication to non-technical stakeholders is essential.
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📌 Itil Driven Service Request & Catalogue Specialist Ballarat East
🏢 Accenture Australia
📍 Ballarat East