Strategic Customer Insights Lead South Australia

Strategic Customer Insights Lead South Australia

07 Sep
|
SA Water
|
Australia

07 Sep

SA Water

Australia

Job Description

SA Water is seeking a Customer Research Lead to guide qualitative and quantitative studies, delivering insights to inform planning and service improvements. You will manage end-to-end research, collaborate with stakeholders, and oversee external agencies to ensure high-quality results.

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You will design surveys, analyze data, and present actionable recommendations to drive customer outcomes. Experience with Qualtrics and data-analytic tools is essential, along with robust communication skills.

📌 Strategic Customer Insights Lead South Australia
🏢 SA Water
📍 Australia

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