La Trobe University is seeking a Senior Officer, Customer Care (ASK La Trobe) to manage high-volume student inquiries and deliver a seamless service experience across phone, face-to-face, CRM and live chat.
The successful candidate will have an undergraduate degree and excellent communication, interpersonal and problem-solving skills, with robust proficiency in MS Word/Excel and CRM Tools. Availability during peak periods December 2026 to February 2027 is essential.
J-18808-Ljbffr
📌 Student Care & Enquiries Lead Fast Paced Support Melbourne
🏢 La Trobe University
📍 Melbourne
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