Job Description

Pathfinder Recruitment are excited to bring to market a great opportunity for an Account Manager to join a Melbourne based managed services provider (MSP). Working across a broad client base of SMBs in Melbourne, you will facilitate growth and ultimately the continued success of the business. You will be joining a excellent team with a supportive work culture, as well and learning and development initiatives. This role will be based primarily on-site.

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About you

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Ideally you have 3+years experiencein Account Management and a positive technical understanding of IT products and services. Expertise in the Microsoft stack will be advantageous. You should be able to work autonomously as well as part of a team. Building trust with key stakeholders and maintaining client relationships will be critical to your success.



Having a positive track record of reaching KPIs as well as previous MSP experience is desired.

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Key skills

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3+years experienceas an Account Manager
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Previous experience working in an MSP environment
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Strong understanding of IT products and services, particularly Microsoft and cloud services
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Ability to collaborate and align strategy, goals and objectives
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Manage internal and external stakeholders
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Excellent communication and customer service skills
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Goal driven, able to take initiative as well as work as part of a team
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Key qualifications

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Must be Australian Citizen or Permanent Resident to apply
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NSW Drivers licence and own car required
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📌 Account Manager Msp Victoria
🏢 Pathfinder Recruitment
📍 Victoria