Intellihub in Melbourne is seeking a Retailer Services Manager to champion the retailer customer experience. You will ensure service issues, risks, escalations and commitments are visible, prioritised and progressed across the business, while enabling Account Managers to focus on retention and growth.
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You will lead governance, advocate for customers, drive continuous improvement, and develop the Customer Success Manager and Key Account Coordinator.
📌 Retailer Services Lead: Customer Experience & Governance Victoria (Australia)
🏢 intelliHUB
📍 Australia
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