Apex Group Ltd is seeking a Senior Client Services Administrator to act as SME across superannuation, fund rules and member servicing. You will coach the team, monitor quality, provide guidance on complex queries, and support training, onboarding, and knowledge management for optimal member outcomes.
The role requires solid contact centre experience, RG146 qualification, and proven ability to drive service excellence. Located in Brisbane, Melbourne, or Sydney with standard full time hours.
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📌 Senior Client Services Sme & Coaching Lead Sydney
🏢 Apex Group
📍 Sydney
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