07 Sep
|
Citation Group
|
Australia
07 Sep
Citation Group
Australia
Job Description
Citation Group is seeking a Customer Support Advisor to assist HR platform users. You'll be the calm voice handling calls and tickets, guiding clients through fixes and escalating when needed, while building product knowledge to reduce repeat questions.
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We value explicit communication, a customer-first mindset, and the ability to manage a busy workload. Experience with Zendesk is a plus in our team-oriented, growth-focused setting.
📌 Customer Support Pro Calm Troubleshooter & Growth Ready New South Wales (Australia)
🏢 Citation Group
📍 Australia