About the role

This is a varied, hands-on role that combines administration, customer service, office support, gallery assistance, packing and warehouse support. You'll work across the office, gallery and warehouse, becoming an important all-round member of the team. Some days can be fast-paced, particularly during promotions, launches and busy sales periods, so you'll need to be able to multitask, prioritise and stay organised and accurate even when things get busy.

Key responsibilities
Providing strong day-to-day administrative support to the team
Completing data entry and maintaining records with a high level of accuracy and attention to detail
Preparing basic documents, correspondence and other administrative materials
Opening the office each morning and preparing the workspace for the day
Greeting customers and visitors in a warm, friendly and qualified manner
Answering the doorbell and welcoming customers into the gallery
Showing visitors how to take the self-guided gallery tour and helping them feel welcome
Assisting customers who visit to view, collect or purchase artworks
Answering phone calls and assisting with customer enquiries




Responding to customer emails professionally and accurately

About you
Excellent administration and organisational skills
Exceptional attention to detail — accuracy is extremely important in this role
Methodical and takes pride in completing tasks properly
Can manage multiple tasks without letting important details slip
Excellent computer skills and can quickly learn current software
Warm, confident and comfortable greeting customers face-to-face
Confident communicating professionally by phone, email and in person
Reliable, proactive and notices what needs doing without always having to be asked
Physically capable of lifting and moving products and boxes when assisting with warehouse and dispatch duties
Previous experience in administration, office support, retail, customer service, warehousing, packing or dispatch is highly regarded

Benefits
Full-time, casual
Monday to Friday
Friendly and supportive team
A creative and interesting working setting
A genuinely varied role where every day is different
On-the-job training across the office, gallery and warehouse

📌 Retail, Office & Warehouse Assistant Sydney
🏢 Gillie and Marc
📍 Sydney