Director Of Customer Experience & Support (Hybrid, Ai-Driven) (Victoria)

Director Of Customer Experience & Support (Hybrid, Ai-Driven) (Victoria)

06 Sep
|
Jaide Health
|
Victoria

06 Sep

Jaide Health

Victoria

Job Description
AlayaCare seeks a Director of Customer Support to lead the ANZ Support team and shape the future operating model for a rapid-growing SaaS platform.
You will drive strategy, mentor managers, and own critical escalations to deliver outstanding customer outcomes.
Based in Melbourne with a 2/3 hybrid arrangement, you'll partner with Product, Engineering and Customer Success to create proactive, scalable support and a transformed customer experience.

📌 Director Of Customer Experience & Support (Hybrid, Ai-Driven) (Victoria)
🏢 Jaide Health
📍 Victoria

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