Job Description
Senior Service Delivery Manager at Bupa leads end-to-end IT service delivery and operational excellence across Health Insurance or Health Services units.
You ensure service quality, continuity, and cost-effective operations while engaging senior stakeholders.
With 8-10 years in ITSM and 3+ years in multi-tower delivery, you drive SIPs, SLAs, and governance, coordinating providers and managing budgets.
You will mentor Associate SDMs and shape risk, compliance, and disaster recovery programs.
📌 Senior It Service Delivery Leader: Strategy & Operations (Victoria)
🏢 Bupaoptical
📍 Victoria
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