06 Sep
|
Officeworks
|
Victoria
06 Sep
Officeworks
Victoria
Job Description
Officeworks Ltd is seeking a strategic Continuous Improvement Manager to lead transformational initiatives across our Customer Contact Centre.
You will drive AI, automation, self-service solutions, and data-driven process improvements to enhance the customer experience and efficiency.
Reporting to the Head of Customer Operations, you will shape a robust improvement roadmap in collaboration with our managed service provider.
📌 Customer Experience Transformation Lead (Ai & Automation) (Victoria)
🏢 Officeworks
📍 Victoria