06 Sep
|
La Trobe University
|
Victoria
06 Sep
La Trobe University
Victoria
Job Description
La Trobe University is seeking a Senior Officer, Customer Care (ASK La Trobe) to manage high-volume student inquiries and deliver a seamless service experience across phone, face-to-face, CRM and live chat.
The successful candidate will have an undergraduate degree and excellent communication, interpersonal and problem-solving skills, with robust proficiency in MS Word/Excel and CRM Tools.
Availability during peak periods December **** to February **** is essential.
📌 Student Care & Enquiries Lead - Fast-Paced Support (Victoria)
🏢 La Trobe University
📍 Victoria