06 Sep
|
Heartland
|
Victoria
06 Sep
Heartland
Victoria
Job Description
Heartland Bank Australia is seeking a CX Strategy Lead to drive customer insight-led strategy across banking products and services.
You will analyse customer data, map journeys, and partner with Product teams to embed insights into decisions.
This 12-month fixed-term, full time role requires strong presentation skills, stakeholder management and a proactive, commercially minded approach.
You will report to Strategy & Development and work across teams to shape outcomes for customers and the
📌 Cx Strategy Lead: Customer Insights & Growth (Victoria)
🏢 Heartland
📍 Victoria