Job Description
This team ensures guests have unforgettable experiences throughout their stay in Thredbo Village. They cover a range of accommodations such as the Thredbo Alpine Hotel and Thredbo Alpine Apartments as well as various external properties. Roles range through all stages of a guests experience from making their booking, preparing for their arrival and ensuring they are welcome and assisted throughout their entire stay.
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Within all roles it is a requirement to provide excellent customer service, maintain a strong level of knowledge about the resort and deal well in quick paced environments.
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Meet and greet guests, check them into the Thredbo Alpine Hotel, take hotel reservations, assist with luggage, handle special food & beverage event bookings and answer general resort enquiries. Outside of normal operating hours the Front Office team are the knowledge keepers for the resort, answering all after hours switchboard calls. A ssisting in all aspects of the information centre's daily operations, including but not limited to; assisting guests with various enquiries of Thredbo and the wider local area, provide ticketing information, assist with Thredbo's managed apartments, and assisting with National Parks passes.
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Skills & Experience
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Hold a current, valid & unrestricted C class Manual Drivers licence (Required).
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Experienced in hotel reservations, customer service or tourism (Desirable).
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Ability to manage tasks and responsibilities autonomously.
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Experience with Microsoft Office Suite.
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About Thredbo
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Thredbo is Australia's premier year-round alpine destination. Open 365 days, it boasts Australia's only alpine Gondola, thecountry's longest ski runs,



European-style village, biggest alpine events calendar, and Southern Hemisphere's only Alpine Coaster. In winter, enjoy the best skiing and snowboarding; in summer, it transforms into the ultimate hiking and biking destination.
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Thredbo is part of EVT, a market-leading experience creator. We bring to life some of the best-known brands, such as QT & Rydges Hotels and EVENT Cinemas, our portfolio ranges across entertainment, ventures, and travel. Being a part of EVT means believing in changing the game. Why? Because no one wants ordinary.
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Incredible team member discounts from your first day on-the-job like:n
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Thredbo staff pass with access to the mountain, leisure centre and more.
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Discounts across food & beverage and retail outlets .
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Discounted lessons, adventures, and rental packages.
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50% off stays at EVT hotels – Rydges, QT, Atura, Lylo and more.
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$2 movie tickets, plus Moonlight, Gold Class, Candy Bar discounts and more.
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Rapid career growth opportunities through our EVT network.
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Local community involvement, volunteering and charitable giving.
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Australia and NZ's largest and most diverse experiences company .
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We are committed to providing safe and inclusive workplace. If you require any reasonable adjustments or support to perform your role, please let us know during the recruitment process.
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At Thredbo, 'Everyone Belongs' encapsulates our commitment to an inclusive culture where diversity is celebrated, and everyone can thrive. We actively embrace the rich contributions of the LGBTQIA+ community, carers, First Peoples, and more. We strive to create a workplace where all Daymakers can be their most authentic selves.

📌 Thredbo Accommodation Services Summer 2026 (New South Wales)
🏢 EVT
📍 New South Wales