06 Sep
|
Commonwealth Bank
|
New South Wales
06 Sep
Commonwealth Bank
New South Wales
Job Description
Commonwealth Bank's CommSec team is modernising its contact centre with AI and cloud tech.
We're seeking a Staff Software Engineer to drive the technical vision for customer interactions across digital, assisted and AI-enabled channels, focusing on Microsoft Dynamics 365 Customer Service and Omnichannel.
You will design scalable cloud-native solutions, contemporary APIs and intelligent workflows to support millions of interactions, mentor engineers and shape engineering direction across multiple
📌 Staff Software Engineer: Ai-Powered Contact Center (New South Wales)
🏢 Commonwealth Bank
📍 New South Wales