About the Role
We are seeking an experienced and motivatedInternal Sales Representativeto join our team and take responsibility for growing and supporting ourresidential construction marketacross the DCTech and Proctor Group product ranges.
The successful candidatemust have previous experience within the construction industryand have a good understanding of residential building practices, construction products and the customer journey from enquiry through to order.
This is a customer-facing sales role focused on building strong relationships withbuilders, roofing contractors, insulation installers, building suppliers, merchants, architects, and other residential construction professionals.
Key Responsibilities
Manage incoming customer enquiries by phone and email.
Provide product advice and identify the most suitable solutions for customer requirements.
Prepare, issue and follow up quotations to maximise sales conversion.
Develop and maintain strong relationships with residential builders, contractors and building suppliers.
Proactively contact existing and prospective customers to generate new sales opportunities.
Follow up leads, enquiries and quotations in a timely and skilled manner.
Identify opportunities to increase sales across both DCTech and Proctor product ranges.
Maintain and develop a residential sales pipeline.
Process sales orders accurately and coordinate with internal teams to ensure smooth delivery.
Provide customers with product information, availability, lead times and basic technical support.
Work closely with the State Sales Manager and external sales team to support residential sales growth.
Maintain accurate customer and sales information within company systems.
Monitor market activity, customer requirements and competitor products.
Assist with sales campaigns, product launches and promotional activities.
Construction Industry Experience – Essential
The successful candidatemust have proven experience working within the construction industry.
Experience in one or more of the following areas would be highly regarded:
Building materials and products
Residential construction
Insulation
Roofing
Plasterboard and wall systems
Building supplies or merchants
Construction sales
Architectural products
Building envelope products
Roofing and waterproofing products
Trade sales
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