Job Description
About the Role
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The Account Executive is accountable for the revenue growth and commercial health of an assigned portfolio of Monoova clients. You will become a trusted advisor to your clients, deeply understand their business and payments needs, and identify and convert opportunities for them to get more value fromMonoova'splatform — acrossaccount to account,FX, card acquiring, virtual accounts, and our broader payment rails.
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This is a revenue-carrying role at heart: you own the pipeline, the forecast, and the commercial outcome for yourportfolio. You will love this role if you are a natural relationship and business builder who is equally comfortable running a disciplined sales process and being a client's trusted payments advisor.
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Key Responsibilities
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Own the end-to-end revenue pipeline for your portfolio,from relationship-building and opportunity creation through to forecasting and closing.
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Build and execute account and territory plans,
proactivelyidentifyingupsell
and cross-sell opportunities across FX,
cardacquiring,virtual
accountsandaccountto
accountpayments.
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Take full ownership of new clients through their first 12months, anddrive portfolio growth across existing and new products.
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Prepare and deliver regular business reviews, tailored by account tier–lighter monthly touchpoints for smaller accounts and formalQBRsreviews forour Pillar and Keystoneaccounts
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Partner with Risk, Product, Integration, and Support to land closed-won deals smoothly and resolve time-sensitive client escalations.
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Maintain rigorous CRM and pipeline discipline, bringing well-qualified opportunities to weekly standups and monthly forecast reviews.
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Act as the voice of the client internally, feeding insights into product direction, pricing, and sales enablement.
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Own the commercial elements of the relationship–fee and
pricingnegotiations,
invoicing follow-up, business cases for product orrisk assessment forlimit approvals.
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Coordinate periodic risk, compliance, and account tiering reviews for your portfolio in partnership with the Risk team.
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Platform and operational enquiries are owned by Support and the GM, and new-lead or dispute calls are handled by Sales or Support, keeping your time focused on revenue growth.
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What You'll Bring
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Proven experience managing high-value client relationships within financial services, fintech, or payments, ideally witha track recordof carrying and achieving a revenue target or quota.
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Ability
toacquireandmaintaina
solid technical understanding ofMonoova'sproducts and services, to run commercial conversations and respond to client needs independently.
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Strong analytical skills and operating rigour–comfortable managing a disciplined pipeline, forecast, and account plan in CRM.
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Exceptional communication and executive presence, able to build trust and influence stakeholders up to senior/C-suite level.
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Demonstrated experience handling difficult clients or situations,



witha track recordof reaching resolution.
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Strong organisational skills with the ability to prioritise and manage multiple complex, concurrent deals and relationships.
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Advanced Microsoft
Officeproficiencyand
CRM experience.
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Ability to work autonomously while fostering close collaboration with Sales, Risk, Product, Integration, and Compliance.
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Preferred Qualifications
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Sophisticated commercial acumen and understanding of the underlying drivers and strategy of clients' businesses.
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Track recordof leading technical or payments conversations and persuading stakeholders to act based on requirements and value.
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Familiarity with finance and payments platforms; exposure to crypto is highly desirable.
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Track recordof contributing to process improvements and delivering measurable client satisfaction and revenue outcomes.
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Comfortable operating with autonomy in a fast-changing, high-growth environment.
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Monoova Culture and Benefits
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We rewardgreat workwith short-term incentives that recognise your impact and dedication.
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We offer learning budget, opportunities, workshops, and development programs to help you thrive.
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Outstanding flexibility with a mix of remote and in-office work. Extra leave benefits like Birthday leave and Diversity leave, to celebrate cultural and personal milestones.
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16 weeks paid parental leave for primary carers, so you get extra time with your newborn and to recover
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Enjoy special vouchers for your Birthday and Work Anniversary: because your moments matter.
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Enjoy free snacks, drinks, or other goodies, on the house!
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📌 Account Executive (New South Wales)
🏢 Monoova
📍 New South Wales