Job Description
The role of the Team Leader is to work in consultation with the manager and specialist staff to oversee the day-to-day operations of the service centre. This position will supervise a multi-disciplinary team of youth justice staff to ensure the provision of high-quality court, casework and restorative justice services to young offenders, their families, and victims, with the aim of reducing re-offending.
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As Team Leader, You Will Specifically
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Demonstrate cultural capability and/or a commitment to developing cultural capability to ensure an inclusive culture that aligns with the Human Rights Act **** and supports departmental programs and community partnerships aimed at preserving cultural connections for Aboriginal and Torres Strait Islander peoples.
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Provide supervision to staff in the use of evidenced based skills and processes associated with reductions in re-offending (including use of the case management framework, use of risk assessment tool, and providing targeted interventions including collaborative problem solving, pro-social modelling, cognitive techniques, and restorative justice).
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Allocate, prioritise and quality assure individual tasks in accordance with departmental procedures and statutory, financial, and administrative delegations.
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Participate in professional development and maintain knowledge of contemporary, evidence-based practice in work with young people who offend,



including accreditation as required.
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Oversee the suicide risk management process in the youth justice service centre.
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Provide timely advice and assistance on complex matters to ensure the delivery of quality youth justice casework and restorative justice practices.
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Participate as a member of the youth justice service centre staff and management teams and contribute to strategic and operational planning, reviews, and key decision-making.
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Develop collaborative, professional relationships with internal and external stakeholders to facilitate cooperation on case related matters and restorative justice processes.
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Assist in identifying trends and issues in client service delivery and evaluating client outcomes, including performance reporting, to ensure coordinated local service delivery.
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Provide ongoing recruitment, selection, career development and culturally appropriate supervision and leadership to staff.
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Contribute to a departmental culture that ensures sensitive and effective communication with people from other cultures including people from Aboriginal and/or Torres Strait Islander backgrounds as well as an appreciation of cultural protocols and an awareness of the impacts of historical policies and practices.
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Applications to remain current for 12 months.
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Occupational group
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Community Care

📌 Team Leader (Queensland)
🏢 Queensland Government
📍 Queensland