Job Description
We are looking for a personable and detail-oriented Hospitality Experience Coordinator to assist clients with researching services, coordinating arrangements, and creating a smooth experience from the initial request through completion.
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This role is well suited for someone who enjoys customer service, organization, research, and helping clients navigate different options based on their individual needs.
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Key Responsibilities
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Gather information about client preferences and requests
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Research accommodations, activities, transportation, and other available services
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Assist with coordinating reservations and related arrangements
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Communicate important information and updates to clients
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Review confirmations and details for accuracy
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Assist with modifications and special requests
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Maintain organized client records and documentation
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Follow up on outstanding information and upcoming arrangements
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Coordinate with hospitality and service providers when needed
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Provide responsive and professional client support
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Qualifications
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Excellent communication and interpersonal skills
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Strong customer-service mindset
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High attention to detail
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Good organization and time-management abilities
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Comfortable researching information online
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Ability to learn new digital platforms and systems
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Reliable, professional, and responsive
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Previous hospitality, customer service, reservations, or related experience is helpful but not required
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Position Highlights
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Fully remote environment
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Comprehensive onboarding and training
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Continuing education opportunities
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Access to skilled systems and resources
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Ongoing learning and skill development
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Collaborative team environment
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📌 Hospitality Experience Coordinator (South Australia)
🏢 Alegria Travel Services
📍 South Australia