Job Description
Australian Financial Complaints Authority (AFCA) is leading the Scams External Dispute Resolution program to protect Australian consumers. We are seeking a Banking Industry Lead to shape the design and delivery of the Scams EDR Program under the SPF.
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This max-term contract runs through May **** and requires deep banking and regulatory knowledge. You will collaborate with banks, regulators and industry bodies to embed scam prevention in AFCA's approach, building cross-sector relationships and
📌 Hybrid Banking Industry Lead - Scams Edr & Protection (New South Wales)
🏢 Australian Financial Complaints Authority
📍 New South Wales
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