Job Description
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Full-time position based in our Torquay Branch
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Monday to Friday, 8:45am - 5:30pm
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Deliver a seamless, consistent, and tailored customer experience every day
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Our people are customer obsessed. They work in close partnership to prioritise customer needs and deliver exceptional outcomes. This team-oriented mindset enables innovation and builds enduring customer relationships supporting our ambition to be the most customer‐centric company in Australia and New Zealand.
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You'll make an impact by:
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Support NAB's Torquay Branch by being the first point of contact for our customers; putting them at the centre of everything you do
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Identify the most suitable products and services for customers: like account opening, unsecured lending and banking transactions
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Demonstrate our Smarter Banking options (self-service and digital) for customers; making so banking is simple, easy and secure
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We're looking for the brightest minds to deliver the best for our customers. We'd love for you to have:
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A passion for delivering quality, gold-class experiences for NAB's diverse range of customers
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A team player with a keen eye for detail ensuring every, transaction is efficient and accurate
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Customer centric thinking and an appreciation for inclusion and the diversity of our customers
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The Hours
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Join our team in this full-time role working from 8:45am – 5:30pm, Monday to Friday.
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More focus on you
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All new Customer Advisors will benefit from NAB's tailored career development programs, upskilling and mobility opportunities to ensure they are set-up for success. We also offer:
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Access to banking and financial services discount including competitive rates and reduced fees on home loans, credit cards and insurances
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Extensive range of benefits and discounted offers on Travel, Fitness, Events and Technology
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Variety of leave benefits including parental leave, religious leave, special leave, sporting activities leave and volunteer leave
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A diverse and inclusive workplace works better for everyone
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We know that when our colleagues feel valued and celebrated for who they are, our customers experience bankingthat'sfairer, more accessible, anddesigned with who they are in mind. That'swhywe'vebuilt a culture of inclusion and respect, where colleague voices are heard and valued, and everyone is supported to bring...
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Join NAB
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At NAB,we'recommitted to supporting our colleagues with a comprehensive range of benefits designed to help you thrive both professionally and personally, including enhanced leave options, wellbeing support, access to NAB Perks, and ongoing career development opportunities.

📌 Customer Advisor - Torquay, Vic (Victoria)
🏢 NAB
📍 Victoria