Job Description
Ticketek Entertainment Group (TEG) is a Live Experience Group that helps people discover, access and experience the unforgettable. We believe Life is better live®.
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With over 50 years in live entertainment, we sell more than 30 million tickets annually, connect with 30 million fans across Australia and New Zealand, and bring 18,000+ events to life each year. Headquartered in Sydney, we operate globally across eight pillars: Ticketing, Live Touring, Sport, Immersive Experiences, Customer & Data Solutions, Venues, VIP Experiences and Partnerships. Through our integrated operating model, we bring the best live content, ticketing and technology to our partners and create unforgettable memories that last a lifetime
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Our values guide everything we do: we partner with purpose, empower boldness within clear boundaries, and celebrate human connection – always putting the fan first.
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The Role
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The Digital Marketing Coordinator is a versatile, entry-level all-rounder supporting the Marketing division across owned and digital touchpoints. Reporting to the Social Media & Affiliate Manager, this role focuses on digital execution across organic social content creation, live event content capture, affiliate campaign tracking, and overall promotional support.
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This role involves attending live events to film high-energy social content and may require domestic travel to cover key tours and brand activations across Australia.
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Outcomes to Deliver
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In this role, success looks like:
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CRM campaign & lifecycle support: Help build, segment, test, schedule and deploy customer lifecycle campaigns across email, push, in-app, SMS and on-site channels, coordinating assets and drafting compliant,



on-brand copy while supporting A/B testing and campaign optimisation.
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Website content management: Maintain the Home Page and Genre Page booking schedule, keeping event placements current and accurate, and execute routine website merchandising for Brand, Product and Seasonal campaigns.
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Social media & brand support: Collaborate with the Social Media Manager to create and edit engaging content, delivering against the content calendar in line with brand guidelines, messaging and deadlines.
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Reporting & administration: Compile post-campaign data and channel performance reporting against benchmarks, and provide broader administrative and operational support to the Marketing team.
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Capabilities to Bring
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You'll thrive in this role if you bring:
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Degree in
Marketing/Communications
(or 1+ year in a digital marketing/content role).
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Hands-on experience filming and editing short-form videos (CapCut, TikTok, Reels) with a robust grasp of social trends.
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Outstanding copywriter with high attention to detail and knowledge of Australian privacy/SPAM Act regulations.
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Familiarity with social management platforms (Meta Business Suite, Hootsuite, Later) and standard office suites (Microsoft / Google).
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Strong organization, multitasking, and time management skills.
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Flexibility to travel domestically and work events outside standard office hours.
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We're Australasia's home of live entertainment – from stadium tours to your local comedy show – and we look after the people who make it happen.
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Front row perks: Front row and backstage access to live moments – free and discounted tickets to shows, sport and festivals across our network, plus presales and staff allocations for major on-sales
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A global stage: Headquartered in Sydney with offices across seven countries and four continents, working alongside some of the biggest names in Australian and international live entertainment
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Flexibility: Hybrid and flexible working, with flexible hours where your role allows
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Parental leave for everyone: Paid leave for primary caregivers regardless of gender, with real support returning to work
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Leave, your way: Annual leave plus extras like birthday leave and purchase leave
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Your backstage crew: Confidential support via our Employee Assistance Program (EAP), including career coaching for you and your family, plus free flu vaccinations
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Giving back: One paid volunteer day a year to support our community
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Your next act: Structured development programs like Ticketek Academy, secondments to major events, and career paths tailored to your interests and skills
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Recognition that means something: ALL STAR Awards and service milestones, celebrating the people and teams who bring our values to life every day
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TEG is an equal opportunity employer committed to embracing a diverse and inclusive work environment.
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Learn more about TEG here –

📌 Digital Marketing Coordinator (New South Wales)
🏢 Ticketek Entertainment Group
📍 New South Wales