Job Description
Job Description
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This role is based within our Qantas Lounges at Canberra Airport, our Food & Beverage Restaurant Manager will bring genuine passion for hospitality and service to create a welcoming and memorable pre-flight experience for every guest.
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This hands on leadership role is responsible for supporting and overseeing daily lounge operations, managing food & beverage services and leading our front of house team to consistently deliver high standards.
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Key duties of this role include, but are not limited to;
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Lead by example in delivering efficient, friendly and skilled food & beverage service
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Manage daily front of house operations to ensure the lounge runs smoothly and service standards are consistently maintained
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Support menu planning and service offerings in consultation with the culinary team
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Plan and coordinate staff events, functions and lounge activations
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Coordinate VIP service requirements and operational delivery during busy Chairman's Lounge periods
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Manage the purchasing and pricing of beverages and operational supplies in accordance with approved budgets
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Monitor stock levels and maintain accurate records relating to stock, wastage and relevant financial transaction
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Ensure dining, bar, buffet and service areas comply with food safety, workplace health safety and hygiene requirements and remain clean, functional and professionally presented
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Engage with guest, respond to feedback and effectively resolve concerns relating to meals, beverages and service
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Support the selection, induction, training and development of new and current food & beverage team members
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Allocate duties, coordinate workflow and provide ongoing coaching and feedback of food & beverage team members
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Greet guest and assist with food & beverage orders when operationally required
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Act as a key point of contact for operational stakeholders, ensuring clear and professional communication across the lounges




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Respond to operational incidents, emergencies and security matters in accordance with airport, Qantas and Accor procedures
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Foster an inclusive, positive and engaged workplace culture by being a role model for all food & beverage team members
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Qualifications
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To be successful in this role, you will have a genuine passion for hospitality and demonstrated experience leading a team within a fast-paced food & beverage environment.
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You will also have:
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A relevant qualification in hospitality management, such as a Diploma or higher qualification
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A minimum three years relevant full-time experience in hospitality management within a restaurant, cafe, hotel, airport lounge or similar food & beverage operations
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Demonstrated experience managing team members and coordinating daily food & beverage operations
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Experience with stock control, purchasing, operational budgets and record keeping
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Knowledge of food safety, workplace health and safety and responsible service of alcohol
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Strong communication, organisation, leaderships and problem solving skills
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The ability to work Full-Time across a seven day rotating roster, including mornings, evenings, weekends and public holidays
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A current responsible service of alcohol (RSA), or the ability to obtain one
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The ability to successfully obtain and maintain Aviation Security Identification Card, including completion of required security background checks
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Additional Information
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Great benefits with two iconic travel partners - Accor and Qantas!
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Discounted Stays at Accor Hotels - Globally over 3,000 hotels
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Staff travel rates with Qantas, Jetstar & Jetstar Asia
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Staff Meals & Barista coffee on duty
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Work with two iconic businesses and experience the buzz of the working in the Aviation industry
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Excellent working conditions & career opportunities
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Great learning and development programs available
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A company genuinely focused on its team members
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📌 Food & Beverage Restaurant Manager (Canberra)
🏢 AccorHotel
📍 Canberra