Job Description
Australian Taxation Office is seeking agile leaders for the Frontline Operations group. As an Assistant Director, you will lead large teams, including in contact centre environments, and deliver high-quality telephony and processing services.
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You will translate complex insights into actionable strategies, foster innovation, and coach staff for peak performance. You will shape tailored client-focused approaches, drive continuous improvement, and collaborate with partners to implement new
📌 Frontline Operations Lead - Drive Teams & Strategy (New South Wales)
🏢 Australian Taxation Office
📍 New South Wales
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