Senior Contact Center Support Engineer (New South Wales)

Senior Contact Center Support Engineer (New South Wales)

06 Sep
|
Xpt Software Australia
|
New South Wales

06 Sep

Xpt Software Australia

New South Wales

Job Description Senior Contact Center Support Engineer (L2) Genesys Engage Framework Configuration Server, Message Server, Stat Server SIP Server, T-Server, URS Genesys Voice Platform (GVP) Composer, Pulse, WDE CTI and Contact Center Technologies SIP/VoIP Fundamentals Nice to Have Skills: Outbound Contact Center (OCS) Salesforce/CRM Integrations REST APIs Splunk, Grafana, Dynatrace/AppDynamics AWS/Azure Cloud Knowledge Verint/WFM Integration Scripting (PowerShell, Python, Shell) Requirements Must Have Skills: Senior Contact Center Support Engineer (L2) Genesys Engage Framework Configuration Server, Message Server, Stat Server SIP Server, T-Server, URS Genesys Voice Platform (GVP) Composer, Pulse, WDE CTI and Contact Center Technologies SIP/VoIP Fundamentals

📌 Senior Contact Center Support Engineer (New South Wales)
🏢 Xpt Software Australia
📍 New South Wales

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