06 Sep
|
Xpt Software Australia
|
New South Wales
06 Sep
Xpt Software Australia
New South Wales
Job Description Senior Contact Center Support Engineer (L2) Genesys Engage Framework Configuration Server, Message Server, Stat Server SIP Server, T-Server, URS Genesys Voice Platform (GVP) Composer, Pulse, WDE CTI and Contact Center Technologies SIP/VoIP Fundamentals Nice to Have Skills: Outbound Contact Center (OCS) Salesforce/CRM Integrations REST APIs Splunk, Grafana, Dynatrace/AppDynamics AWS/Azure Cloud Knowledge Verint/WFM Integration Scripting (PowerShell, Python, Shell) Requirements Must Have Skills: Senior Contact Center Support Engineer (L2) Genesys Engage Framework Configuration Server, Message Server, Stat Server SIP Server, T-Server, URS Genesys Voice Platform (GVP) Composer, Pulse, WDE CTI and Contact Center Technologies SIP/VoIP Fundamentals
📌 Senior Contact Center Support Engineer (New South Wales)
🏢 Xpt Software Australia
📍 New South Wales