Senior Customer Experience Lead - Omni-Channel & Digital (Sydney)

Senior Customer Experience Lead - Omni-Channel & Digital (Sydney)

06 Sep
|
Sutherland Shire Council
|
Sydney

06 Sep

Sutherland Shire Council

Sydney

Job Description
Sutherland Shire Council is seeking a Senior Customer Service Officer to deliver high-quality service across multiple touchpoints, supporting inquiries and enhancing customer experiences in a fast-paced council workplace.
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The role involves applying council policies, contributing to omni-channel delivery, and participating in the digital transformation of customer service, mentoring a small team and guiding colleagues.

📌 Senior Customer Experience Lead - Omni-Channel & Digital (Sydney)
🏢 Sutherland Shire Council
📍 Sydney

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