Koala is a global furniture brand bringing Australian design and innovation to the world.
We create forward-thinking products that solve problems for people and homes everywhere, driven by our purpose to make the world a more comfortable place.
We've always believed in doing things differently, whether in the way we develop products, how we do people and culture, or the way we bring the brand to life.
That mindset has fuelled our growth, helping us disrupt categories in ways that are creative, bold and often unexpected.
While we're a household name in Australia, our journey on the global stage is only just beginning.
Since launching in ****, our furniture has reached homes across Australia, Japan, the US and the UK.
As a B Corp-certified, customer-obsessed, and data-led company, we're committed to revolutionising furniture for generations to come through design, innovation, and meaningful sustainability.
Role Description As country Logistics Lead at Koala, you'll own the AU customer order fulfilment engine from Customer Order Fulfilment 3PL holding external partners accountable Ensure inventory accuracy, cycle count cadence, and stock health, through partner-managed processes and system controls Management of costs and continuous improvement in Logistics cost ratio (Logistics resolve discrepancies with partners Own AU inventory reconciliation align back to financial accountability of service providers and HQ finance teams Establish and manage sustainable and environment accountability for all Koala product returns , working closing with recycle and donation partners Performance, KPIs comfortable with BI tools (Looker, Tableau, Power BI)
Clear communicator who can influence cross-functionally and across a global HQ Customer-obsessed mindset with a bias for action and outcome Sydney NSW based highly preferable to ensure alignment with HQ and responsiveness with global teams.
Perks and Privileges Koala is only great when its employees are happy; and we're one happy bunch!
Hybrid working - We're mixing it up with ~3 days back in the Alexandria Treehouse (office) and work from bed/home (WFB) Take a break - Generous time off - volunteer, parental, Koala life leave and more to help keep your work-life balance, balanced.
Treehouse goods - Fully stocked kitchen with an emphasis on healthy local produce, think bougie brekky, salad bar, kombucha on tap, monthly barbies and more.
Pet-friendly - The Koala Treehouse is as pet-friendly as they get!
Surprise we seek feedback that grows us; and we have a strong bias for action.
We want you to challenge expectations, always look to make a difference and give us something different from the norm.
We want people that bring excellent energy, that have a long-game focus and are always trying to find new angles and approaches to the way we work.
We're a team full of entrepreneurial spirit and have a relentless focus on 'what's next' but while always reviewing 'what's been done' and learning, growing and adapting.
Honesty and empathy drive everything we do, as well as a total focus on exceeding our customers' expectations.
So if you feel like this could be you... well what the bloody hell are you waiting for?
Drop us a line, and let's see what you've got!
;) There's no such thing as a 'perfect' candidate, Koala is a place where everyone has opportunity.
So however you identify and whatever background you bring with you, please apply if this is a role that would make you excited to come into work every day.
We're an equal opportunity employer, and recognise that a diverse workforce is crucial to our success as a business.
To read more, check out our careers , LinkedIn , or the great work we do with Work180 .
📌 Logistics Lead (Sydney)
🏢 Koala
📍 Sydney