Description An exciting opportunity exists for a passionate and dedicated Case Manager to join our Women Children Services team.
In this rewarding role, you will make a meaningful difference in the lives of women, children and families by providing high-quality, person-centred case management.
The Role The Case Manager provides trauma-informed, family-centred case management and outreach support to women and children experiencing homelessness as a result of Domestic, Family and Sexual Violence (DFSV) and residing in crisis and transitional accommodation.
Working collaboratively with Marymead CatholicCare managers, case managers, DFSV and cultural specialists, key partners and community services, the role provides holistic support focused on safety, recovery, empowerment and housing stability.
The Case Manager undertakes comprehensive risk assessments, safety planning, case management and service coordination to reduce harm, prevent further violence and support women and children to recover from the impacts of DFSV.
The role supports families with complex needs, including engagement with housing, legal, child protection and other specialist systems, while promoting cultural safety and connection to family, community and culture.
Through early intervention, advocacy, information, education, referral and strong partnerships, the role aims to reduce homelessness, strengthen family wellbeing and support sustainable pathways to safe and stable living.
Each Case Manager will manage a caseload of approximately ***** families, with caseloads adjusted according to complexity and acuity.
This is a community and home-based outreach position requiring strong time management, administration and case management skills, the ability to work with minimal supervision, and effective collaboration within a small, multidisciplinary team.
This is a full-time role with an expectation to participate in a rotating, after hours on-call roster, with additional payment provided for all on-call shifts.




About You To be successful in this role, you will have: Diploma or higher qualification in Community Services, Social Work, or related field.
Demonstrated experience in case management or outreach support in DFSV, homelessness, or related sectors.
Strong understanding of trauma-informed and family-centred practice.
Experience working with women and children from diverse cultural backgrounds, including Aboriginal and Torres Strait Islander communities.
Ability to work independently across multiple sites and in partnership with external agencies.
Excellent communication, advocacy, and organisational skills.
Current Working with Vulnerable People (WWVP) registration Current National Police Check Current driver's licence and access to a reliable vehicle.
Note: Due to genuine occupational requirements under Division 4.2, Section 34, (2)(j) of the Discrimination Act ****, this position is open to female applicants only.
About Us Marymead CatholicCare is the social services arm of the Catholic Archdiocese of Canberra and Goulburn.
Our mission is to provide quality services to people by promoting healthy, inclusive communities through relationships, partnerships and collaboration while adhering to our values of Respect, Integrity, Excellence, Care Compassion and Inclusivity.
Why Join Us?
If you are seeking a purposeful role where your work contributes directly to improving the lives of others, this is an excellent opportunity.
We are looking for dedicated individuals who are committed to supporting the community across a range of service areas.
What We Offer:



Attractive salary packaging benefits to enhance your earnings Free onsite parking Access to an Employee Assistance Program to support your wellbeing Ongoing professional development opportunities A workplace that values balance and family-friendly practices Join a team that makes a meaningful impact.
Certified Outstanding Place to Work How to Apply * Submit an updated resume * Provide a cover letter (max 2 pages) addressing all listed requirements.
Note: Incomplete applications will not be considered.
Closing Date – 9 September **** Marymead CatholicCare has a commitment to child safeguarding and zero tolerance to child abuse.
Marymead CatholicCare is an equal opportunity employer committed to diversity and inclusion.
Applications are strongly encouraged from Aboriginal and Torres Strait Islander people; people with a disability; people who identify as LGBTIQ; and those from culturally and linguistically diverse backgrounds.
Company Overview Marymead CatholicCare Canberra Goulburn, a well-respected, not-for-profit organisation servicing the ACT and southern and western regional areas of NSW, has been delivering a range of high quality, individual and family support services (children, young people and their families) for over 60 years.
With offices in Canberra and in NSW at Goulburn, Moruya, Bega, Young and Wagga Wagga, Marymead CatholicCare's array of programs and services include children young people's services, family relationship services, counselling therapeutic supports, out of home foster care, mental health support, disability services, tenancy property management, accommodation support services, alcohol other drug supports, homelessness services, retirement living and aged care.
Marymead CatholicCare Canberra Goulburn is the social services agency of the Catholic Archdiocese of Canberra and Goulburn.
Providing person-centered services in times of need, to make a positive difference, across the lifespan.

📌 Case Manager, Women & Children Services (Canberra)
🏢 Marymead CatholicCare Canberra & Goulburn
📍 Canberra