Executive Manager / Chapter Lead, Consumer Finance Marketing (Credit Cards)
12 Month Fixed Term Contract
Sydney Based Only
See yourself in our team
The Chapter Lead, Consumer Finance Marketing role sits in the Consumer Marketing team, reporting directly to the Centre of Excellence (CoE) Lead RBS Marketing and Chapter Area Lead Consumer Marketing.
The team is rapid paced with multiple internal and external stakeholders. The culture is built on energy, pace, curiosity, responsibility and commitment.
Do work that matters
Building the marketing strategy for the Consumer Finance business to deliver on business and customer goals, with a focus on customer acquisition, engagement and retention
Ensuring customer insights are embedded into the plans through relevant and simple Customer Value Propositions, timely and compelling communications
Driving innovation into the business through opportunities from within the marketing ecosystem
Leading cross functional agile teams with internal and business stakeholders to ensure execution and delivery excellence of plans
Ongoing review of internal and external operating environment to ensure coherence of plans and pivoting accordingly
Leading a lean team of strategic marketers to ensure efficient, timely and effective communications
We're interested in hearing from people who possess
Deep knowledge and commercial acumen of all facets of Consumer Finance,



including Credit Cards and Personal Loans
Extensive experience and leadership in strategic marketing
Passion and proven capability in using data and insights to drive marketing plans
Senior people leadership experience (+10 people), working in agile teams preferred
Sound knowledge and experience with paid media and implementation of adtech to drive performance marketing outcomes and acquisition volumes
Proven experience of strong collaboration with all elements of the value chain in retail banking, including product / distribution / digital etc
Ability to influence across all levels and within each business lines' leadership teams
Strong knowledge of all elements of the marketing mix
Working at CommBank
At CommBank, we support our people with the flexibility to balance where work is done with at least half their time each month connecting in office. We also have many other flexible working options available including changing start and finish times, part-time arrangements and job share to name a few. Talk to us about how these arrangements might work in the role you're interested in.
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📌 Executive Manager Consumer Finance Marketing - 12 Month Fixed Term Contract (Sydney)
🏢 Commonwealth Bank
📍 Sydney