Empathetic Financial Support Agent – Hardship (Melbourne)

Empathetic Financial Support Agent – Hardship (Melbourne)

06 Sep
|
Probe CX
|
Melbourne

06 Sep

Probe CX

Melbourne

Probe CX in Melbourne is seeking a Customer Service Agent to support customers experiencing hardship, providing empathetic, solution-focused assistance across Voice, Email, Chat and SMS channels. You will identify needs and progress hardship outcomes with professionalism and integrity.
This full time, 38-hour per week role operates within a 24/7 roster with shift blocks; the fixed-term contract runs to 24 December ****.
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📌 Empathetic Financial Support Agent – Hardship (Melbourne)
🏢 Probe CX
📍 Melbourne

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