06 Sep
|
Nttlimited
|
Sydney
Job Description
NTT DATA in Sydney is seeking a Managed Services Service Desk Agent, a senior service desk resource and the first point of contact for clients and vendors. The role involves handling calls, chat, tickets, and mailbox management, applying standard procedures, and delivering timely incident and service request resolutions.
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You will work in a hybrid environment with ITIL familiarity, robust communication, and collaboration skills to provide updates and drive improvements, reporting on breaches and
📌 Senior Service Desk Analyst -- Hybrid, 24Shifts (Sydney)
🏢 Nttlimited
📍 Sydney