Port Hedland, Australia | Posted on 05/13/2026
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Job Description
Anoutstandingopportunityisavailableforanexperiencedandmotivatedautomotiveprofessionaltojoinasuccessfulandgrowingmulti-franchisedealershipoperationinPortHedland,WesternAustralia.
Weareseekingahands-onServiceManagerwhocanleadfromthefront,driveworkshopperformance,build
strongcustomerrelationships,anddevelopahigh-performingaftersalesteam. Thisisanexcitingleadershiproleofferingexcellentlong-termcareerprospects,strongearningpotential,andthe
opportunitytoworkwithinasupportiveandprogressivedealershipenvironment.
AbouttheRole
Reportingtoseniordealershipmanagement,youwilltakefullresponsibilityforthedailyoperationsand
performanceoftheservicedepartment.
YouwillleadateamofServiceAdvisors,Technicians,andWorkshopStaffwhileensuringexceptionalcustomer
service,workshopefficiency,andoveralldepartmentalprofitability.
KeyResponsibilities
Overseealldailyservicedepartmentoperations
Driveworkshopproductivity,efficiency,andprofitability
Lead,mentor,anddevelopserviceandworkshopteams




Ensureoutstandingcustomerserviceandaftersalessupport
Monitorworkflow,repairquality,andworkshopperformance
Managecustomerconcernsanddeliverpositiveoutcomes
Developstrategiestoimproveservicesalesandprofitability
ManagedepartmentalKPIs,budgets,andfinancialperformance
Ensurecompliancewithworkplacehealth&safetystandards;
Buildstrongrelationshipswithcustomersandinternalstakeholders
Requirements
Requirements:
Previousexperience as a Service Manager.
Strongleadership and team management skills.
Experiencein automotive or heavy vehicle workshop operations.
Excellentcommunication and customer service skills.
Abilityto manage workflow and meet operational deadlines.
Candidatesmust currently be based in Australia.
Salary:Circa AUD $120K + Super + Accommodation + Company Vehicle + Fuel Card
Accommodationprovided.
Companyvehicle and fuel card.
Long-termcareer growth opportunities.
Supportiveand qualified work environment.
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📌 Hiring For Service Manager (Port Hedland)
🏢 2COMS Consulting
📍 Port Hedland