We run a compact Australian online retail store, selling everyday products to customers in Australia and overseas.
Our whole team works remotely and the group is deliberately small - so the person who joins us is trained properly, supported daily, and treated as a long-term part of the business rather than a number.Right now we are looking for one organised, dependable person to take care of the day-to-day running of the store.
No e-commerce background is needed - full training is provided from day one - but you do need to be comfortable with spreadsheets, valuable at clear written English, and happy to work independently.What the role involvesStore operations: processing orders as they come in, keeping product pages accurate, and updating pricing and delivery settings so nothing surprises a customer at checkout.Reports and inventory: pulling sales figures on schedule, building short weekly summaries, watching costs and margins, and flagging when popular items need to be reordered.Customer care: replying to customer emails and chat messages in friendly, clear English - delivery timeframes, sizing, returns, order updates - plus a quick follow-up after each order to keep our reviews healthy.Hours and payAround 36 hours per week, usually six hours a day across five days.




The timetable can be shaped around your life; what matters is that the work gets done.Weekends stay light: clear the orders, send the one-page summary, and you are done for the day.
$*****-$***** per hour plus Superannuation, paid by direct deposit every fortnight.
The three-month probation period is paid at the full rate.Why people stayFully remote, anywhere in Australia - no commute, no office noise.Fair pay that always lands on time.Structured onboarding in your first week - you will never be left guessing.Real room to grow as the store grows, with a team that actually answers your messages.How to applySend your resume to , with the subject line: Application for Online Store Assistant - Your Name.We respond to every application within three business days, and shortlisted applicants are invited to an online interview.Equal opportunityWe are an equal opportunity employer.
We encourage applications from people of all backgrounds, including Aboriginal and/or Torres Strait Islander peoples, people with disability, and people from culturally and linguistically diverse communities.Important noteThis is a genuine long-term role with a real Australian business.
We will never ask applicants for money or banking details, and every interview is conducted directly by our team.

📌 Online Store Assistant - Orders, Customer Care & Reporting (Remote) (Tweed Heads)
🏢 THOMAS ROBERT CHURCHILL
📍 Tweed Heads