Compass at Google | Sydney BasedLead Operational Excellence Across a Premium AUNZ Food ProgramEnjoy a senior role offering genuine scale, complexity and strategic influenceBased in Sydney and reporting to the Director of Operations, APAC, this influential leadership role will oversee a complex, multi-city portfolio of culinary, café, micro-kitchen and catering operations.
You will partner closely with the Client Workplace Program Manager, Compass country teams and functional leaders to deliver exceptional hospitality experiences, strong commercial outcomes and consistently high operational standards.This is an outstanding chance for a commercially astute hospitality leader who can translate strategy into action, develop high-performing operational teams and successfully navigate a fast-paced, evolving client environment.The PositionLead the operational strategy and execution of the food program across Australia and New ZealandOversee culinary, café, micro-kitchen and catering operations across multiple cities and sitesDevelop and manage the business plan in partnership with APAC operational leadershipBuild a culture focused on hospitality, culinary excellence, efficiency and sustainabilityPartner with senior client stakeholders and Compass country teams to deliver changing business prioritiesLead new business openings, mobilisations, concept launches and operational revitalisation projectsManage financial performance, budgets, reporting and commercial outcomes across the portfolioEnsure operational teams deliver within budget while maintaining strict program standardsCoach and develop operational leaders,



including Unit Managers and subject matter expertsBuild succession plans and strong talent pipelines across Australia and New ZealandAlign operations with marketing, procurement, people operations, finance, workplace safety and food safety functionsEnsure compliance with company guidelines, employment standards, Modern Awards and applicable enterprise agreementsChampion food safety, allergen management and workplace health and safety across all sitesDeliver timely reporting to APAC leadership, client representatives and Compass sector leadersThe PersonYou are an experienced senior operational leader with a strong background in premium hospitality and complex, multi-site environments.
You combine commercial discipline with a genuine passion for food, service and developing people.You will bring:Significant multi-site operational leadership experience within premium corporate dining, multi-unit restaurants or hotelsExperience managing operations across multiple cities, ideally throughout Australia and New ZealandStrong client ownership and senior stakeholder management capabilityDemonstrated experience leading senior Operations Managers, General Managers or Unit ManagersExceptional commercial,



financial and business planning skillsA proven record of improving profitability, sustainability and creativity across dining operationsStrong strategic thinking and the ability to turn complex operational challenges into practical solutionsExperience leading mobilisations, new business openings and operational improvement initiativesHighly developed coaching, mentoring and talent development capabilityConfidence presenting to team members, senior leaders and client partnersStrong communication, influencing and decision-making skillsThe ability to remain positive, composed and solutions-focused under pressureA genuine passion for exceptional food and hospitalityFlexibility to travel regularly across Australia and New ZealandQualifications and ExperienceA minimum of 8 to 10 years' relevant industry experienceAt least 3 to 5 years' experience leading senior operational managersTertiary qualifications in hospitality, hotel or restaurant management, business management, or a related discipline are preferredWorking knowledge of Google Workspace and Microsoft OfficeStrong written and verbal English communication skillsThe BenefitsLead a premium, high-profile food and hospitality program across Australia and New ZealandInfluence operational strategy across a diverse, multi-city portfolioWork closely with senior client and regional leadership teamsLead innovative food concepts, mobilisations and service improvement initiativesDevelop high-performing leaders and shape the future operational talent pipelineAccess career development opportunities within a global organisation
#J-*****-Ljbffr

📌 Head Of Operations (New South Wales)
🏢 Compass Group Pty
📍 New South Wales