- AO3 Business Support Officer– WHS Team
- Construction & Maintenance Division
- Hourly Rate: $51.12 per hour + superannuation
- QLD Government opportunity
- Initial contract from 21/09/2026 – 18/12/2026 + likely ongoing contract

About the Role
We are seeking a motivated and customer-focused Business Support Officer to join a busy and fast-paced Workplace Health & Safety Team, based in Townsville. This is an excellent opportunity for an experienced administrator who enjoys providing high-quality support services, coordinating travel arrangements and delivering exceptional customer service to a wide range of stakeholders.

Key Responsibilities:

- Provide efficient, high-quality customer service to internal and external stakeholders.
- Coordinate travel bookings including flights, accommodation, car hire, ferries and charter services.
- Manage incoming and outgoing correspondence, including phone calls and emails.
- Maintain accurate records and update information systems.
- Compile reports, documentation, registers and administrative records with a high level of accuracy.
- Develop, maintain and improve administrative procedures, manuals and registers.
- Support the team with general administrative functions and recurring operational tasks.
- Liaise with suppliers, customers and stakeholders to support the timely delivery of services.

About You
To be successful in this role, you will have:





- Previous administration experience in a fast-paced workplace.
- Strong customer service and stakeholder engagement skills.
- Excellent written and verbal communication abilities.
- High attention to detail and strong organisational skills.
- Previous exposure to WHS is highly desirable
- Previous experience within construction, insurance repairs, engineering or government is highly desirable
- Demonstrated proficiency across the Microsoft Office Suite, including Excel
- Ability to prioritise workloads and meet deadlines
- A proactive approach with the ability to work both independently and as part of a team
- A current driver's licence (mandatory)

What's on Offer?

- Initial short-term government contract opportunity, with strong extension potential
- Competitive AO3 hourly rate
- Supportive and collaborative team environment
- Valuable experience within a government business area
- Immediate opportunity to contribute to an essential service delivery team
- Dedicated recruitment consultant, EAP, and access to corporate discounts!

Apply
To be considered for this position, please apply directly below with an up-to-date CV and cover letter in Microsoft Word format. Alternatively, email Louise Clark directly at [email protected] | Please reference JOBID: 1678953

📌 WHS Business Support Officer (Townsville)
🏢 empire group
📍 Townsville