Industry

Mining

Salary/Rate

Location

QLD

Type

Contract/Temp

This is a newly created role with a large mining contractor. No mining or blue collar experience needed - lots of training opportunities on offer!

- Newly created role with future progression available
- Wide range of training & upskilling opportunities - provided by employer
- Long term position with a leading mining contractor

About the Company & Why Apply

Fantastic opportunity to join a leading underground mining contractor with a national and international presence, currently going through a period of significant growth across multiple sites nationally.

- Newly created role - a great opportunity to build valuable systems support and communication experience
- Join a well-established, growing mining services contractor
- Professional development and up-skilling opportunities provided by your employer
- Based in Brisbane, with occasional site travel
- Work across a broad range of people and teams, from site technicians through to senior managers
- Genuine potential to grow with the business as it continues to expand
- Competitive rates aligned with experience

About the Role

This role would suit a technically adept and personable office administrator - someone with solid systems experience and a knack for explaining things clearly, even if you haven't worked in a formal training role before. This is a newly created position supporting the rollout and everyday use of the company's ERP system (Oracle Fusion) across their Australian operations.



You'll be the go-to person for maintenance personnel, planners, supervisors and site-based users needing guidance and basic support on the system - from technicians on the floor right through to workshop managers, maintenance managers and supervisors.

Full training on the system itself will be provided - you don't need any prior experience with it, just comfort using an ERP system day-to-day (SAP or similar is fine). You don't need a maintenance or engineering background either - this role is about systems support and clear communication, not technical maintenance knowledge.

The position starts as a contract position but is highly likely to move to permanent relatively quickly for the right person.

Key Responsibilities

- Deliver straightforward, practical system training to site personnel, via Teams and face-to-face
- Create and maintain simple guides, step-by-step instructions and training materials
- Be the first point of contact for day-to-day system questions, resolving or escalating where needed
- Help users navigate work orders, asset records, inventory transactions, requisitions and procurement processes
- Flag recurring issues and work with the wider Maintenance,



Supply Chain and IT teams on improvements
- Travel periodically to Australian operations to provide in-person support
- Build good working relationships with site teams and gather feedback to keep improving how training is delivered

About You

Essential

- Experience using any ERP system (SAP, Oracle, or similar) - specific system experience not required, full training provided
- Comfortable explaining things clearly to people with different levels of system experience
- Excellent systems and administrative experience
- Valuable written communication skills - able to put together simple, clear guides and instructions
- Intermediate Microsoft Office skills

Desirable

- Any experience training, coaching or showing others how to use a system
- Experience with Microsoft Teams and SharePoint

Personal Attributes

- Friendly, patient and approachable
- Organised, with a genuine interest in helping people and improving how things work
- Able to explain things simply, without overcomplicating
- Comfortable talking to people at all levels of the business, from technicians to managers

In the past 5 years we have been extremely humbled to have placed over 16,000 people into meaningful employment. This equates to 21 lives enhanced every day!

Max Dostine | [email protected] | 0409 930 032 | 02 8116 2260

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To apply for the role click “APPLY”. Please note only shortlisted applicants will be contacted.

📌 Systems Support & Training Officer (Queensland)
🏢 Marble Group
📍 Queensland