08 Sep
|
Lex Medicus
|
South Yarra
08 Sep
Lex Medicus
South Yarra
Job Description
As a Client Services Specialist, you will play a key role in supporting our clients, medical experts and internal teams by:
- Managing appointments and bookings from enquiry through to completion
- Providing outstanding customer service via phone, email and online platforms
- Building and maintaining robust relationships with clients and stakeholders
- Supporting customer onboarding and assisting users with online systems and portals
- Managing special requests and resolving enquiries professionally and efficiently
- Identifying opportunities to promote additional services and specialties
- Coordinating with Operations, Quality and Administration teams to ensure seamless service delivery
- Supporting medical experts by managing availability and scheduling requirements
- Maintaining accurate records and documentation
- Contributing to business development initiatives and client engagement activities
📌 Client Services Specialist (South Yarra)
🏢 Lex Medicus
📍 South Yarra