Responsibilities The Employee will fulfill duties in two primary capacities: Field Application Engineer (75%) The Employee will be responsible for executing technical sales support, pre-sales activities, and customer engagement. Key responsibilities include: - Conduct technical discovery engagements, technical sales presentations, and product (value proposition) demonstrations. - Create and deliver (both live and on demand) quality technical content to assist sales and marketing campaigns and initiatives. - Quickly understand client technical and business challenges while establishing personal and company credibility with prospects, customers, and partners. - Serve as a technical expert to help the Sales Team drive the sales process for assigned opportunities and accounts, thereby reducing the sales cycle. - Expand the sales pipeline within targeted accounts and act as the primary technical liaison. - Participate in strategic and tactical planning related to sales and business opportunities. - Drive adoption and reinforce the value of Altium’s product portfolio by increasing subscription commitments, renewals, and brand loyalty.
- Continuously expand technical knowledge proactively by exploring technical content and the Altium product roadmap. - Maintain knowledge of competitor products, features, and emerging technologies to strategically position Altium’s product capabilities with prospects and customers.
Trainer, Content Developer (25%) As an External Contractor Certified Trainer & Content Developer, the Employee will: - Train customers with a high level of professionalism using Altium Training Content. - Deliver instructor-led training sessions to Altium customers. - Maintain up-to-date knowledge of all training content provided to customers. - Develop and update training content, including scripts, video storyboards, project examples, and independently create technical video series. - Collaborate with internal departments for new product features and development. - Provide mentorship and guidance to internal and external trainers. - Deliver courses as appropriate and updated from time to time. Experience with Altium Designer preferred but not essential. Electrical/Electronics engineering background desired. Some travel across Australia & Current Zealand.
📌 Field Applications Engineer (FAE) (Australia)
🏢 Renesas Electronics
📍 Australia
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