Employment Type: Temporary Full Time (up to 18/09/2027)
Position Classification: Administration Officer Level 3
Location: Nepean Hospital
Remuneration: $37.27 - $38.44 per hour
Hours Per Week: 38
Requisition ID: REQ689976
Applications Close: 21/09/2026

With CORE Values of Collaboration, Openness, Respect and Empowerment,
working with us will ensure your professional life is provided every opportunity to succeed and develop in your chosen career role.

About Us

Nepean Blue Mountains Local Health District (NBMLHD) is an exceptional environment to advance your career while enhancing your skills and expertise. As a recognised leader in the healthcare industry, we deliver a comprehensive range of public health services across the Nepean, Blue Mountains, and Lithgow Regions.

Nepean Hospital is a teaching hospital that provides tertiary referral services in emergency care, coronary care, diagnostics, gynaecology, paediatric, neonatal intensive care/ICU, maternity, mental health, rehabilitation, and surgery. The Nepean Campus has recently experienced tremendous growth and aims to support communities within and outside of Sydney’s western suburbs, providing world-class clinical facilities, services, and care.

Be at the heart of one of the busiest and most dynamic areas of Nepean Hospital. Join our Emergency Department as an Emergency Clerk and play a vital role in supporting patients, families and clinical teams in a fast-paced 24/7 environment.

As an Emergency Department Clerk, you will provide efficient administrative and customer service support to help ensure the smooth operation of the department. Working across all Emergency Department workstations, you will support patient registration, admissions, transfers and discharges, patient flow coordination, record management, financial processing and communication support. You will also contribute to maintaining accurate patient information and ensuring compliance with organisational policies and procedures.





This role offers the opportunity to work within a supportive and collaborative team while contributing to the delivery of high-quality patient care. Successful applicants will work a rotating roster across morning, day, afternoon and night shifts, providing consistent clerical coverage to the department.

If you are motivated, adaptable and thrive in a fast-paced environment where flexibility, resilience and teamwork are valued, we encourage you to apply!

Perks available to eligible NBMLHD employees

- Accrued Day Off (ADO)

- Chance for extra tax savings through Salary Packaging

- Novated Leasing

- Great education opportunities through Education Training Service which offers over 110 courses each year

- Access to our Employee Assistance Program (EAP) for staff and family members

- Fitness Passport

NBMLHD is committed to creating a diverse and inclusive environment which reflects the community we serve. We encourage candidates from all backgrounds, including Aboriginal and Torres Strait Islander people, LGBTIQA+, Cultural and Linguistically Diverse (CALD) people, neurodiverse individuals, and people with disabilities to apply.

NBMLHD is committed to implementing the child protected standards. For more information, please click here Child Safe Standards

For assistance with applying through the NSW Health Career Portal please click here.

What you will bring to the role

1. Demonstrated experience providing high-quality frontline customer service in a busy environment, including the ability to manage challenging situations,



resolve issues and respond appropriately to the needs of patients, visitors and stakeholders.
2. Demonstrated experience using effective verbal, written and interpersonal communication skills to build positive working relationships and communicate with a diverse range of people in a professional and respectful manner.
3. Demonstrated ability to work effectively both independently and as part of a multidisciplinary team, contributing to shared goals while maintaining responsibility for individual tasks and outcomes.
4. Demonstrated experience using computerised information systems for data entry, record management and administrative processes, with a strong focus on accuracy, attention to detail and data quality.
5. Demonstrated ability to organise, prioritise and adapt work activities in a fast-paced setting with competing demands, frequent interruptions and changing priorities while maintaining service standards.
6. Demonstrated experience working under pressure to meet key performance indicators, deadlines and operational requirements, while maintaining accuracy, professionalism and customer service standards.
7. Demonstrated understanding of the importance of confidentiality, privacy and information security, with experience handling sensitive information in accordance with organisational policies and legislative requirements.
8. Demonstrated flexibility, reliability and commitment to supporting a 24-hour service, including the ability to work rotating shifts and respond to changing operational needs.

Employment of a temporary visa holder may only occur if no suitable permanent resident or citizen of Australia has been identified and must not exceed the duration or conditions associated with the current visa.

Need more information?
1) Click here for the Position Description
2) Find out more about applying for this position
For role related queries or questions contact Toynia Hall on ***********@health.nsw.gov.au

📌 Emergency Clerk (Kingswood)
🏢 NSW Health
📍 Kingswood