2 Positions available: Receptionist / Administration / Dental Assistant (P/T)
& 1 x Trainee – Business Administration (F/T) | Wollongong NSW

START ASAP

For over 40 years, the Illawarra Aboriginal Medical Service (IAMS) has been proudly committed to providing high quality and comprehensive health care that meets personal, community and cultural needs.

We are seeking friendly, reliable and adaptable team members to join our busy organisation at the face of it all. These roles present an excellent opportunity for those who are motivated and willing to learn and who want to be part of an organisation that makes a genuine difference to our community.

1) Receptionist /Administration /Dental Assistant –Part-time (3 or 4 days)

If successful you will work primarily in reception, while also undertaking general administrative duties and assisting our dental team when required.

This is a varied position where no two days are necessarily the same. You will work closely with our medical, dental and administration teams to ensure our patients receive a welcoming, professional and culturally safe experience.

Key Responsibilities

Reception & Customer Service

- Welcoming patients, clients and visitors

- Answering and directing telephone enquiries

- Managing appointments and reception enquiries

- Providing friendly and professional customer service

- Maintaining a welcoming and organised reception area

Administration

- Completing general administration and office duties

- Maintaining accurate records and information

- Processing paperwork and assisting with administrative processes

- Supporting medical, dental and corporate teams as requireD

- Assisting with data entry and other administrative tasks

Dental Assisting

- Providing support to dental clinicians when required

- Preparing and maintaining dental treatment areas

- Assisting during dental appointments within the scope of the role

- Cleaning,



sterilising and maintaining dental equipment and treatment areas in accordance with relevant procedures

- Supporting the dental team with general duties as required

About you

- Relevant previous experience. Previous experience in medical reception, dental reception, administration or dental assisting will be highly regarded.

- High level communication and interpersonal skills

- Demonstrated organisational skills with the ability to prioritise

- Reliable, pragmatic, flexible and well organised

- Comfortable working across reception, administration and dental services

- Able to work effectively in a busy health-service environment

- Friendly, approachable, resilient and professional

- Willing to learn and take on different responsibilities

- Committed to confidentiality, professionalism and culturally protected service

- A positive team player who is happy to assist wherever needed

- Demonstrated ability to work unsupervised and as part of a team

- Competent in the use of computer software, especially (PIMS) patient information system, experience in Communicare/ titanium highly regarded.

- Identifies as Aboriginal and/or Torres Strait Islander (desirable)

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2) Trainee – Business Administration (Full-time)

We are also seeking an enthusiastic person to join IAMS as a Full-Time Business Administration Trainee, completing a Certificate III in Business Administration while gaining valuable practical workplace experience.

As a trainee, you will:





- Work on reception and welcome patients and visitors

- Answer phones and assist with enquiries

- Assist with appointments and administrative processes

- Complete general office and administration duties

- Develop computer, communication and customer service skills

- Assist different teams across IAMS as required

- Learn workplace systems and administrative procedures

- Complete your Certificate III in Business Administration

About you

You don’t need extensive experience. We are looking for someone who is:

- Enthusiastic and eager to learn

- Reliable and punctual

- Friendly, resilient and professional

- Organised and willing to develop new skills

- Comfortable using computers or keen to learn

- Able to work positively as part of a team

- Committed to providing respectful and professional service

This is a great opportunity to earn while you learn, gain a nationally recognised qualification and establish a career in administration.

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What all successful candidates will love:

- Supportive team environment.

- Mentoring and on-the-job training.

- Salary packaging benefits to increase take-home pay.

- Provision of CPR and First Aid training.

- Chance to gain valuable experience in a respected Aboriginal Community Controlled Health Organisation.

- A chance to contribute to real impact in the health and wellbeing of community.

To apply for these positions, please send your resume, as well as a cover letter outlining your suitability for the role to **@Illawarraams.com.au. Please ensure you clearly state which position you are applying for (P/T Reception or F/T Traineeship).

We are looking to onboard the new starters ASAP so apply today and join us in our ongoing endeavour to better the overall health and wellbeing of the Illawarra Indigenous community.

📌 Reception/Admin/DA (P/T) & 1 x Trainee (F/T)
🏢 Illawarra Aboriginal Medical Service
📍 Wollongong