Assistant Clinic Manager – Wollongong

Nova Dental Implant Centres | Wollongong, NSW

Be the Clinic Captain. Lead the day. Support the team. Create an exceptional patient experience.

Nova Dental Implant Centres is looking for an energetic and highly organised Assistant Clinic Manager to take ownership of the day-to-day operations of our Wollongong clinic.

This isn't a role where you'll simply assist from the sidelines.

You'll be the Clinic Captain — the person who helps bring the clinical and administrative teams together, keeps the appointment book moving, solves problems before they become bigger problems, and makes sure our patients and clinicians are set up for a great day.

Working closely with our Multi-Site Practice Manager, you'll have genuine responsibility for the daily rhythm and performance of the clinic.

If you're an experienced dental receptionist, treatment coordinator, senior dental administrator or emerging practice leader ready for your next step, we'd love to hear from you.

What you'll own

Run the clinic day-to-day

You'll lead daily huddles, coordinate workflow across the clinic, oversee the appointment book and help ensure patients, rooms and teams are ready to go.

You'll anticipate bottlenecks, respond quickly when plans change and keep communication flowing between reception, dental nurses and clinicians.

Lead and support the team

You'll provide visible, practical leadership to our dental nursing and administration teams.

That includes coordinating rosters and coverage, supporting new team members, providing day-to-day direction and helping create a positive, accountable and professional clinic culture.

Keep the patient journey moving

Our patients are often undertaking significant dental treatment, so organisation and communication matter.





You'll help coordinate treatment schedules, diagnostics, surgery logistics, lab cases and patient preparation, working alongside our clinical and treatment coordination teams to deliver a smooth patient experience.

Own operational performance

You'll help maximise appointment book utilisation, minimise unnecessary chair downtime and ensure our clinical resources are being used effectively.

You'll also oversee consumables and stock, monitor clinic expenditure and work with the Multi-Site Practice Manager to maintain sensible cost and budget discipline.

Maintain high standards

You'll help ensure the clinic consistently operates in accordance with Nova's SOPs, infection control requirements and clinical and administrative standards.

You'll maintain a clinic that's organised, compliant and audit-ready — and you'll speak up quickly when something doesn't look right.

What we're looking for

You'll ideally bring:

- Experience in dental reception, treatment coordination, senior dental administration or dental practice operations

- A robust understanding of how a busy dental clinic operates

- Experience coordinating people, appointments and competing priorities

- Natural leadership skills and the confidence to provide day-to-day direction

- Excellent organisation and attention to detail

- Strong communication and problem-solving skills

- The ability to remain calm and make decisions in a fast-moving clinical environment





- Confidence working with practice management systems — CareStack experience is highly regarded

- A patient-first mindset and high standards of professionalism.

Previous formal Practice Manager experience isn't essential. We're equally interested in high-performing dental professionals who are ready to take the next step into clinic leadership.

What success looks like

You'll know you're succeeding when the clinic feels organised.

Patients move smoothly through their appointments. Clinicians can focus on delivering care. The team knows what's happening and what is expected. Problems are addressed early. Rosters are covered. Stock is controlled. Standards are maintained.

And when something needs attention, our Multi-Site Practice Manager knows they can rely on you to own it, communicate it and help solve it.

How we lead at Nova

Our values aren't words on a wall. They're how we expect our leaders to operate:

Believe in New Beginnings
Embrace change, support growth and continuously look for better ways of doing things.

Protect and Uplift the Tribe
Create an environment where people support one another and succeed as a team.

Own It
Take responsibility. Follow through. Don't wait for someone else to solve the problem.

Do What's Right Always
Make decisions with integrity, maintain high standards and put our patients first.

Ready for your next step?

If you've built your experience in dentistry and you're ready for greater ownership, leadership and responsibility, this could be the opportunity you've been looking for.

Join Nova Dental Implant Centres in Wollongong and become the Clinic Captain who helps our people, patients and clinic perform at their best.

Apply now.

📌 Front Office Coordinator / Assistant Manager (Wollongong)
🏢 Nova Dental Group
📍 Wollongong