Job Description

Electrical Client Manager / Electrical Service Manager

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We're growing our Brisbane team and are hiring a qualifiedElectricianwith leadership experience to fulfil the role ofService Delivery Manager.

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Please note: A current Police Check and Working with Children Check are required for this role—these will be arranged and covered by QA Electrical prior to commencement.

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Who are we?

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QA Electrical is one of Australia's fastest-growing providers ofElectrical, Renewable Technologies, EV Charging Infrastructure, Data, and Project Management Services.

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With over18 years in business, 9 offices, and projects across Australia and New Zealand, we are a trusted partner in delivering high-quality, competitive solutions across a wide range of industries.

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What do we do?

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We provide expertise in:

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- Commercial & industrial electrical solutions
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- Data and fibre cabling networks
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- Renewable energy and EV charging infrastructure
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Oursafety-firstteam is committed to excellence, delivering tailored solutions to clients acrosshealthcare, government, education, manufacturing, retail, utilities, and more.

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Key Responsibilities

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Safety Commitment

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Drive a proactive safety culture, leading by example and completing regular safety audits.

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Leadership & People Development

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Recruit and induct technicians and apprentices in collaboration with HR.

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Coach, develop, and manage team performance; conduct annual reviews.

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Allocate work, provide clear direction, and supervise completion.

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Communicate goals, promote QA culture, inclusion, and values.

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Business Operations

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Prepare and quote works within delegated authority, ensuring GP% targets.

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Schedule technicians, equipment, and procure materials efficiently.

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Ensure accurate timesheets, correct invoices, and proper job close-out.

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Maintain compliance with QA standards, statutory requirements, and processes.

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Business Development & Account Management

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Build strong relationships with existing customers to maximise QA opportunities across the clients' various departments.

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Seek to identify and expand projects and other works opportunities within your accounts.

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Provide clients with solutions and become a trusted services provider

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Follow up on any new customer opportunities and leads provided

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Keep opportunity pipeline updated and complete accurate sales/GP forecasts.

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Finance

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Monitor WIP levels and ensure prompt invoicing.

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Track project costs, variations, and forecasts.

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Monitor GP% and address issues promptly, support debt resolution.

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What We're Looking For

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A‐Grade Electrical Licence (QLD) (must have)

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Current Driver's Licence(must have)

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Minimum 3 years' experience in a similar or management role, with leadership experience

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Excellent organisational and communication skills

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Account management and/or business development experience

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Proficiency in Microsoft applications (Word, Excel, Teams) and job management software

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Strong problem-solving skills and ability to stay calm under pressure

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Ability to pass a pre-employment medical

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Why Join QA Electrical?

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Supportive team culture that values people and teamwork

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Career growth and ongoing training opportunities

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Reliable work with a growing national business

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Company phone, laptop and uniforms provided

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Diverse service, maintenance and project work

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Employee Assistance Program (EAP)

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Strong safety focus and wellbeing initiatives

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Social events, Toolbox Meetings and team celebrations

📌 Electrical Client Manager / Electrical Service Manager (Queensland)
🏢 QA Electrical QLD
📍 Queensland