Service Operations Manager -- Flexible, Customer-Focused (Victoria)

Service Operations Manager -- Flexible, Customer-Focused (Victoria)

07 Sep
|
Optus
|
Victoria

07 Sep

Optus

Victoria

Job Description

Optus in Melbourne is seeking a Manager Service Operations to lead Service Centre teams, drive operational excellence and deliver outstanding customer service. You will shape policies, coordinate resources and align operations with strategic direction.

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The role emphasizes ITIL practices, enterprise customer support experience, and a track record of improving performance through data-driven insights. Versatile work options and comprehensive benefits are part of the package.

📌 Service Operations Manager -- Flexible, Customer-Focused (Victoria)
🏢 Optus
📍 Victoria

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